Terms & Conditions
Last updated:Â 28th May 2026
Website:Â https://www.chriskmunro.com/
Business name:Â CHRIS K MUNRO COACHING
Contact email:Â [email protected]
Terms & Conditions
These Terms & Conditions apply when you use our website, access our free resources, purchase a course, join a membership, book coaching, join a group programme or use any services provided by Chris K Munro Coaching or The SHIFT.
By using this website or purchasing from us, you agree to these Terms.
1. About us
This website is operated by:
Business name:Â CHRIS K MUNRO COACHING
Trading name: Chris K Munro Coaching / The SHIFT
Email:Â [email protected]
Website:Â https://www.chriskmunro.com/
2. What we offer
We may provide:
- Free resources
- Digital downloads
- Online courses
- Memberships
- Group coaching
- 1:1 coaching
- Workshops
- Corporate training
- Community support
- Webinars, masterclasses and live sessions
- Mindset and personal development content
Our services are designed for education, personal growth, mindset development and self-reflection.
3. Eligibility
You must be at least 18 years old to purchase from us, join a membership or participate in coaching services.
By purchasing or joining, you confirm that the information you provide is accurate and that you are legally able to enter into a contract.
4. Accounts and login details
If you create an account, you are responsible for keeping your login details safe.
You must not share your login details, course access, membership content or digital resources with anyone else.
We reserve the right to suspend or cancel access if account sharing, misuse or unauthorised access is suspected.
5. Payments
Prices are shown on the relevant checkout page.
Payments may be taken monthly, annually, in full or by payment plan, depending on the product or service selected.
By purchasing, you authorise us or our payment provider to charge the payment method you provide.
If a payment fails, your access may be paused, suspended or cancelled until payment is received.
6. Memberships and subscriptions
Memberships are subscription-based unless stated otherwise.
Your membership will continue and renew automatically until cancelled.
You can cancel your membership at any time.
Cancelling your membership stops future payments. It does not automatically refund payments already made.
When you cancel, your access will usually continue until the end of your current paid billing period, unless otherwise stated.
7. Cancel anytime
Where we say “cancel anytime”, this means you can cancel future recurring payments at any time.
You are responsible for cancelling before your next billing date if you do not want to be charged again.
We cannot guarantee refunds where you forgot to cancel before your renewal date, except where required by law.
8. Refund policy
Due to the digital nature of our courses, memberships, downloads, resources and online content, payments are non-refundable once access has been granted, except where required by law.
This includes:
- Membership payments
- Course purchases
- Digital downloads
- Templates and resources
- Coaching programme payments
- Missed live sessions
- Unused membership time
- Failure to access content after purchase
Where a refund is required by law, we will comply with our legal obligations.
9. Digital content and immediate access
Some products include immediate access to digital content.
By purchasing digital content or joining a membership where instant access is provided, you agree that access may begin immediately.
Where applicable, you acknowledge that you may lose the right to cancel once digital content has been accessed, downloaded or made available, except where required by law.
10. Coaching services
Coaching sessions, programmes and group calls are designed to support personal growth, mindset, confidence, clarity, behaviour change and self-reflection.
Coaching is not therapy, counselling, medical treatment, mental health support, financial advice or legal advice.
You remain responsible for your own decisions, actions, wellbeing and results.
11. Results disclaimer
We do not guarantee specific outcomes, results, income, personal transformation or business performance.
Your results depend on many factors, including your personal circumstances, effort, consistency, decisions and external factors outside our control.
Testimonials, examples or success stories are not guarantees that you will achieve the same or similar results.
12. Community and membership behaviour
If you join a community, membership or group programme, you agree to behave respectfully.
You must not:
- Harass, abuse, shame or intimidate others
- Share confidential information from other members
- Post offensive, discriminatory or harmful content
- Promote your own products or services without permission
- Share screenshots, recordings or member content without consent
- Use the community for spam or unrelated promotion
We reserve the right to remove posts, suspend access or cancel membership if behaviour is inappropriate.
13. Confidentiality
We ask all members and participants to respect confidentiality inside coaching spaces, communities and group calls.
However, we cannot guarantee that other participants will keep information confidential, so please only share what you feel comfortable sharing in a group setting.
14. Intellectual property
All content provided by Chris K Munro Coaching and The SHIFT remains our intellectual property unless stated otherwise.
This includes:
- Videos
- Workbooks
- Downloads
- Templates
- Training materials
- Course content
- Graphics
- Branding
- Written content
- Audio content
- Frameworks
- Community resources
You may use the materials for your own personal use only.
You must not copy, share, resell, reproduce, distribute, teach, upload or commercially use our materials without written permission.
15. Live sessions and recordings
Some sessions may be recorded and made available inside the membership or course area.
By attending live sessions, you understand that your name, voice, comments or image may appear in recordings if you choose to participate.
If you do not want to appear in a recording, you can keep your camera off, avoid speaking, or contact us before the session.
16. Changes to our products or services
We may update, improve, replace, remove or change content, resources, features, pricing, live session times, bonuses or membership benefits from time to time.
We will aim to provide a valuable experience, but we do not guarantee that specific content, sessions or bonuses will remain available forever.
17. Technology
You are responsible for having suitable internet access, devices, software and login details to access our content.
We are not responsible for issues caused by your device, internet connection, browser, email provider or third-party platforms.
18. Corporate bookings
Corporate coaching, workshops and team training may have separate terms, proposal details, payment schedules and cancellation terms.
Where a separate agreement is provided, that agreement will take priority over these general Terms.
19. Limitation of liability
We provide our services with reasonable care and skill.
To the fullest extent permitted by law, we are not liable for:
- Loss of profit
- Loss of business
- Loss of opportunity
- Indirect or consequential loss
- Decisions you make based on our content
- Results not achieved
- Issues caused by third-party platforms or technology
Nothing in these Terms limits rights that cannot legally be limited.
20. Privacy
Your personal information is handled in line with our Privacy Policy.
21. Governing law
These Terms are governed by the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales, unless consumer law gives you the right to bring a claim elsewhere in the UK.
22. Contact
If you have questions about these Terms, contact us at:
