Privacy Policy

Last updated: 28th May 2026
Website: https://www.chriskmunro.com/
Business name: CHRIS K MUNRO COACHING
Contact email: [email protected]

Privacy Policy

This Privacy Policy explains how Chris K Munro Coaching, including The SHIFT, collects, uses and protects your personal information when you visit our website, sign up for free resources, purchase a product, join a membership, book coaching, contact us or interact with our content.

We are committed to protecting your privacy and handling your personal information responsibly, lawfully and transparently.

1. Who we are

This website is operated by:

Business name: CHRIS K MUNRO COACHING
Trading name: Chris K Munro Coaching / The SHIFT
Email: [email protected]
Address: 2 Lon Y felin, Gorseinon. SA44BE
Website: https://www.chriskmunro.com/

For the purposes of UK data protection law, we are the data controller for the personal information we collect about you.

2. What personal information we collect

We may collect the following information:

• Your name
• Your email address
• Your phone number, if provided
• Your business name, if provided
• Your payment and billing information
• Your purchase history
• Your login and membership details
• Information you submit through forms, surveys, emails or messages
• Details about your interests, goals or coaching needs
• Technical information such as IP address, browser type, device information and website usage
• Marketing preferences
• Any information you choose to share inside our community, membership, calls or coaching sessions

We do not intentionally collect sensitive personal information unless you choose to share it with us. Please avoid sharing unnecessary medical, mental health or highly personal information through forms or messages.

3. How we collect your information

We may collect your information when you:

• Visit our website
• Complete a contact form
• Sign up for a free resource
• Join our email list
• Purchase a product, course, membership or coaching service
• Create an account or login
• Attend a live session, webinar or group call
• Send us an email or message
• Interact with our social media or adverts
• Use cookies or tracking tools on our website

4. How we use your information

We use your personal information to:

• Provide access to products, courses, memberships and resources
• Deliver free downloads, guides, videos or training
• Process payments and manage orders
• Send service emails, purchase confirmations and account updates
• Respond to enquiries
• Provide coaching, support or customer service
• Send marketing emails, where you have opted in or where we are legally allowed to do so
• Improve our website, services and customer experience
• Manage our community and membership access
• Keep business, tax and legal records
• Protect our business, website and users from misuse or fraud

5. Our lawful basis for using your information

We rely on different lawful bases depending on how we use your data, including:

Contract — when we need your information to provide something you have purchased or requested.

Consent — when you opt in to receive marketing emails or agree to cookies.

Legitimate interests — when we use your data to run and improve our business, respond to enquiries, provide customer service, protect our services or send relevant business communications.

Legal obligation — when we need to keep records for tax, accounting, legal or regulatory purposes.

6. Email marketing

If you sign up for a free resource, join our mailing list, purchase from us or request information, we may send you emails about our resources, coaching, courses, membership, offers and updates.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at [email protected]

We do not sell your personal information to third parties.

7. Payments

Payments may be processed through third-party payment providers such as Stripe, PayPal, Kajabi Payments or other secure checkout providers.

We do not store your full card details on our website. Your payment information is handled securely by the payment provider.

8. Third-party platforms we use

We may use trusted third-party platforms to run our website, email marketing, payments, analytics, advertising and membership services. These may include:

• Kajabi
• Stripe
• PayPal
• Google Analytics
• Meta/Facebook Pixel
• Email marketing tools
• Social media platforms
• Calendar booking tools
• Video or webinar platforms

These providers may process your data on our behalf, in line with their own privacy policies and data protection practices.

9. Cookies and tracking

Our website may use cookies and similar technologies to improve the website, remember preferences, measure performance and support advertising or analytics.

Non-essential cookies, such as analytics and marketing cookies, should only be used with your consent.

For more information, please read our Cookie Policy.

10. How long we keep your information

We only keep your personal information for as long as necessary.

This may include:

• Keeping customer and purchase records for tax and accounting purposes
• Keeping email marketing data until you unsubscribe
• Keeping account details while you remain a member or customer
• Keeping enquiry records for a reasonable period so we can manage our business and respond properly

When your data is no longer needed, we will delete it or anonymise it where appropriate.

11. Who we share your data with

We may share your information with:

• Payment processors
• Website and membership platforms
• Email marketing providers
• Professional advisers such as accountants or legal advisers
• IT, analytics and security providers
• Regulators or authorities where legally required

We do not sell your personal information.

12. International transfers

Some of the platforms we use may store or process data outside the UK. Where this happens, we rely on appropriate safeguards, such as contractual protections or recognised data transfer mechanisms.

13. Your rights

Under UK data protection law, you may have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your personal data
• Ask us to restrict how we use your data
• Object to certain types of processing
• Withdraw consent where we rely on consent
• Ask for your data to be transferred to another provider, where applicable

To exercise your rights, email us at [email protected]

14. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve it.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Website: ico.org.uk

15. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.